FAQs

How to run Ares PRO, Uranus PRO and newest cameras in Sharpcap, Firecapture or NINA?

Leave a Comment / FAQs / By / 2023-06-21

Step1: download newest camera driver https://player-one-astronomy.com/service/software/ Step2: update newest Sharpcap4.1 beta and Firecapture 2.7.12. Step3: Replace DLL file in Sharpcap or Firecapture folder, this is a tutorial(Sharpcap will be quite similar): https://player-one-astronomy.com/run-saturn-sqr-camera-in-current-firecapture-2-7-10/ Step4: Run Sharpcap and Firecapture to check if the camera works normally. We believe newer version in near future will add support of …

How to run Ares PRO, Uranus PRO and newest cameras in Sharpcap, Firecapture or NINA? Read More »

Important Notice: Top horizontal bandings issue of Uranus-C and our solution.

2 Comments / FAQs, News / By / 2022-10-27

Dear customers: Recently we received feedback from 3 customers, the issue behavior is some horizontal bandings on the top of the image. After we repeat this issue, we notice that one batch of Uranus-C camera has possibility of this hardware issue. (This batch start from Sep. 1st 2022, end at Oct. 25th 2022) Here is …

Important Notice: Top horizontal bandings issue of Uranus-C and our solution. Read More »

Run Saturn SQR camera in current Firecapture 2.7.10.

Leave a Comment / FAQs, News, Tutorials / By / 2022-08-18

Dear customers, Before Firecapture release new version to support our newest camera, we have a solution to make Saturn camera run in current Firecapture. Step 1: Download newest SDK from our website : https://player-one-astronomy.com/service/software/ There are 4 SDK file for 4 different operate system. If you use windows OS, only need to download Windows SDK. …

Run Saturn SQR camera in current Firecapture 2.7.10. Read More »

Solution of Uranus-C camera background shift issue in current version of Firecapture

Leave a Comment / FAQs, Tutorials / By / 2022-08-18

We received a feedback about background shift issue in Firecapture, our customer use new Uranus-C camera. Description of this issue is : When turn up the gain, the background level will shift to right, over 500 gain, the preview become totally white. This issue is fixed, we released new SDK and send email to Firecapture, …

Solution of Uranus-C camera background shift issue in current version of Firecapture Read More »